Frequently
Asked
Questions

Your Fuel Your Body questions, answered.

Meal Information

Place your order conveniently on our website at www.eatfyb.ca. Follow the step-by-step instructions to view our live menu and complete your order. If you encounter any issues with the website, feel free to contact us via phone or email to place your order directly.

Modifying Schedule & Cut-Off Times

Our order cut off times are the following:

Order cut off time for Monday is BEFORE Thursday at 12 noon. If your order was placed after our order cut off times, your meals would be delivered to you the following week. You can refer to this date in your email notfication for your purchase.

Delivery & Pick Up

We deliver on Prince Edward Island, serving Charlottetown, Stratford, Cornwall, Montague, Kensington, and Summerside.

Weekly Plans

This is perfect if you do not wish to visit our website and place orders weekly. On a weekly plan, automatic payments will be processed weekly on Wednesday after your first delivery date. Before your weekly plan renews, you may pause, skip weeks, resume or cancel the weekly plan by logging into your account. PLEASE NOTE: Since it is a weekly plan, it’s your duty to email us if you would like to pause, skip weeks, resume or cancel. Fuel Your Body will not take responsibility if you forget to cancel before the weekly plan renewal date.

Sensitivities

We do not offer customized meals. Our website's live menu displays the meals available for the upcoming week, and the vegetables in the meals may vary from the pictures. Our menu rotates four times per month, offering a new selections each week.

Refunds

For any refunds, there will be a service charge of 3% on the total refund amount. If the order cut off time is exceeded, and your order was processed by our team, we would not be able to refund you for that order, since we cannot cancel or refund an order after the order cut off time has passed as all the supplies have been purchased.

Hours of Operation

Business hours are 9:00 am – 5:30 pm (Monday - Friday). Feel free to leave a voice mail at +19023945561 after business hours and one of our representatives will get back to you the next working day.

Privacy Policies 

Ensuring your privacy is a top priority for us. For more information on how we protect your information and understand your rights, please refer to our Privacy Policy. You can access the Privacy Policy document directly by clicking HERE. This document contains detailed information on how your data is collected, used, and safeguarded.

PRIVACY POLICY